Mycom, which offers AI, data and automation solutions for some of the world's largest communications service providers (CSPs), has announced at MWC that it has entered into a strategic partnership with Mavenir.
The aim of the partnership is to jointly develop agentic AI use cases for 4G/5G designed to empower operational and business users with faster resolution to network problems driven by automation.
Mavenir is a US-based telecommunications software company and a major provider of cloud-native, AI-driven networking solutions for CSPs focused on enabling automation and monetising intelligence, across the mobile operator's mobile core network.
Mycom and Mavenir's collaboration offers agent-to-agent (A2A) integration between Mycom's GenAie NOC Copilot and Mavenir's Core Domain Intent Agent and core domain-specific NF AI agents, leveraging Mycom's PrOptima (performance management), NetExpert (fault management) and ProAssure (service quality management) applications, designed to enable autonomous and semi-autonomous detection, diagnosis, and remediation of network degradations.
Mounir Ladki, Co-founder, President and CTO at Mycom, explains: “Mycom's partnership with Mavenir is about defining how agentic AI is operationalised at scale. We are creating a structured blueprint that enables CSPs to activate the full value of their existing workflows and data ecosystems through a multi-agentic AI blueprint and concrete end-to-end use cases. Our objective is to make multi-agent collaboration a deployable reality within live networks, accelerating the industry's transition from assisted automation to truly autonomous operations."
Bejoy Pankajakshan, EVP – Chief Technology & Strategy Officer at Mavenir, adds: "Our collaboration with Mycom reflects a shared vision to evolve OSS from a monitoring system into a true autonomy platform. Mavenir's domain-native agents, powered by our agentic service assurance framework, bring deep application insight and closed-loop remediation that complement the OSS's end-to-end view, enabling secure agent-to-agent interaction for faster root cause analysis and automated resolution. Together, this partnership enables CSPs to unlock greater value from their OSS investments while accelerating their transition to TM Forum Autonomous Network Levels 4 and 5, where assurance and optimisation occur automatically and in real time."
