As insurers across Oman invest in digital platforms and customer experience, the infrastructure behind those platforms matters just as much as the platforms themselves. Reliable connectivity is what keeps branches running, systems online, and customers served; every hour of every day.
In line with this, Omantel has signed a Master Service Agreement (MSA) with Liva Insurance SAOC, establishing Omantel as Liva's strategic telecommunications partner and providing a comprehensive portfolio of connectivity services across its operations in Oman.
The partnership goes beyond delivering infrastructure. It gives Liva a secure, scalable digital foundation that strengthens business continuity, protects sensitive data, and gives its teams the flexibility to innovate as customer expectations evolve. For Liva, this means fewer disruptions, faster response across its network, and the confidence to grow its digital services knowing the infrastructure behind them can keep pace.
Under the agreement, Omantel will bring together mobility, data, security and voice under a single strategic partnership, including corporate mobile solutions through NAMA Business Bundles, Fixed Business Broadband and FBB Pro with managed security and backup connectivity, Dedicated Internet Access, MPLS network services, Ethernet Point-to-Point connectivity, and SIP Trunk and ISDN PRI voice services.
Commenting on the partnership, Bakhit Kashoob, Vice President of Enterprise Business at Omantel, said: “Connectivity is no longer just an operational necessity. It is a strategic foundation for resilience, innovation, and enhanced customer experience. Through our partnership with Liva Insurance, we are delivering secure and scalable digital infrastructure that supports business continuity and growth. This collaboration reinforces Omantel’s commitment to empowering Oman’s leading enterprises to compete, innovate, and thrive with confidence.”
Hanaa Al Hinai, CEO of Liva Insurance said: "Reliable connectivity is fundamental to how we serve our customers and support our teams across the organisation. Partnering with Omantel strengthens our communications infrastructure and gives us the resilience and flexibility we need as we continue to grow our digital capabilities."
As Oman's financial services sector accelerates its digital transformation, this partnership reflects a broader shift: resilient connectivity is no longer just a technical requirement; it's central to business performance, customer trust and long-term growth. Omantel remains committed to equipping Omani enterprises with the digital foundations they need to grow with confidence.
Source: Omantel Press Release
