Infinite Business Solutions (IBS) is strengthening its position as a major digital transformation and FinTech provider in the Middle East, operating more than 1,500 self-service kiosks and 25,000 Point-of-Sale (POS) terminals across the region, with Saudi Arabia serving as its largest market.
The Dubai-headquartered company, founded by Jordanian entrepreneurs Ibrahim Darraz and Mohammad Al-Azzeh, has built one of the region's largest self-service technology footprints, supporting hundreds of thousands of users and facilitating millions of secure digital transactions every month.
IBS is the number one provider of remittance and currency exchange kiosks in the Middle East and a leading provider of telecom self-service machines, with its technologies increasingly being adopted by financial institutions, exchange houses, telecom operators and government entities seeking to automate customer services and improve operational efficiency.
Saudi Arabia has emerged as the company's key market as demand for digital and self-service solutions accelerates across financial services, telecommunications and other sectors.
From its regional base, IBS now operates across Saudi Arabia, the UAE, Qatar, Kuwait, Bahrain, Oman, Iraq, Jordan, North Africa and Rwanda, providing technology platforms and hardware that enable organisations to automate customer interactions and expand access to services.
Its growing deployment footprint reflects the broader shift across the region towards self-service and digital-first customer engagement. Kiosks and POS solutions allow organisations to extend service availability while reducing dependence on traditional, staff-intensive service channels.
IBS works with customers across telecommunications, banking and financial services, government, education and digital aggregation, helping them improve service accessibility, lower operational costs and create additional revenue opportunities.
The company's expansion has also been driven by its ability to combine physical self-service infrastructure with secure digital transaction capabilities, allowing customers to access multiple services through automated channels.
At the core of IBS’ success is its proprietary e-Channels Management Platform, a cloud-based solution that enables centralized management of multiple digital channels through real-time monitoring, reporting, analytics, customer management, and operational control.
The platform powers IBS’ portfolio of innovative solutions, including iKiosk, iPOS, iVoucher, iMobile, iWallet, and iWeb, providing organizations with a unified digital infrastructure capable of supporting large-scale transaction volumes and complex business requirements.
IBS’ commitment to innovation and excellence has earned international recognition from Wealth & Finance International, which awarded the company “Best Multi-Channel Automated Payment Solutions Provider – Middle East” in 2023 and “Most Innovative Self-Service Solutions Provider – Middle East” in 2024.
As governments and enterprises across the region continue investing in digital transformation, IBS remains committed to expanding its regional footprint, advancing financial inclusion, and delivering secure, innovative, and future-ready technologies that empower organizations to thrive in an increasingly digital economy, the company said. -TradeArabia News Service
