BT Business has launched Mission Boost – a a new portfolio of enhanced services for mission‑critical communications. BT already underpins a range of the UK’s most critical operations, providing secure, resilient and safe networks that essential national services depend on every day. As demand for data grows, and maintaining connectivity across people, systems and devices becomes ever more crucial, organisations increasingly require more resilient and mission-critical solutions.
Mission Boost gives organisations prioritised access during periods of network congestion or high demand. By enabling prioritisation across national 4G and 5G mobile infrastructure, it strengthens situational awareness on the ground, helping organisations with critical communications wherever they are in the UK.
Mission Boost forms part of BT’s new MissionNet portfolio, bringing together industry-leading connectivity, cloud infrastructure and security solutions alongside a leading eco-system of partners. These have been designed to support sectors including critical national infrastructure, responders and transport, where connectivity is essential to maintaining safety, resilience and service delivery.
Faisal Mahomed, Managing Director at BT, commented: “Organisations delivering critical services are operating in increasingly complex environments, where reliable communications are a must. Mission Boost is designed to provide the connectivity and capabilities that organisations need to operate with confidence – and marks an important first step as BT looks to roll out a range of enhanced new mission-critical services.”
UK Power Networks, which owns and operates electricity infrastructure serving London, the South East and East of England, is one of the first organisations to adopt BT’s prioritisation capabilities.
Kieran Coughlan, Director of Asset Management, at UK Power Networks, added: “We are delighted to enter into a partnership with BT to deliver prioritised mobile communications. Reliable communications are an essential component of a healthy electricity network. This partnership will deliver even greater resilience for our customers. EE’s multi-layer resilience will enable us to stay in contact with key field staff even when the communications network is congested, and access tools that helps us understand the health of the cellular network to support power restoration in event of an outage. These added capabilities are fundamental to how we keep power flowing safely and reliably. As an early adopter it will enable us to be better prepared to serve the country, support the transition to net zero and meet the evolving regulatory demands of the UK energy sector”
Over time, MissionNet will evolve to incorporate additional capabilities from contact management to applications such as push-to-talk – supported by a growing ecosystem of partners, designed to integrate more seamlessly into operational environments.