Smartcom, a Mobile Virtual Network Operator in Singapore, is expanding its reach beyond the city-state into Indonesia. This initiative aims to bring Smartcom’s mission-critical Push-to-Talk (PTT) solutions to a significantly larger market, addressing the communication needs of various key industries.
As part of its expansion, Smartcom is collaborating with Indonesia’s largest telecommunications provider, Telkomsel, to offer priority bandwidth during high-traffic events. Additionally, solutions designed for hazardous environments, such as ATEX-certified mobile phones and tablets, provide reliable tools for O&G companies that require safe, reliable communication in high-risk settings. Smartcom’s regional expansion is part of its long-term strategy to grow its customer base and extend services to new markets. By entering the Indonesian market, Smartcom aims to scale its offerings and strengthen its regional footprint.
With a broader customer base, the company aims to optimise economies of scale to enhance product range, customisation capabilities, and local technical support. Clients with operations in both Singapore and Indonesia may benefit from streamlined, cross-border PTT solutions that drive coordination. This also demonstrates the adaptability of Smartcom’s business model in different markets. Unlike traditional PTT trunking operators, which often face regulatory and financial challenges when expanding internationally, Smartcom’s cellular-based technology offers a more flexible approach to regional operations.
Jennifer Kok, Founder & CEO, Smartcom
Smartcom’s expansion into Indonesia marks a bold step in redefining mission-critical communications, delivering tailored Push-to-Talk solutions to fuel growth in Southeast Asia’s largest and most dynamic market.
