Zain Omantel International (ZOI), the international wholesale joint venture between Zain Group and Omantel, has signed a five-year agreement with telecom software provider Linxa to consolidate its international voice, messaging and IPX operations.
Under the agreement, Linxa will replace multiple legacy operational and business support systems (OSS/BSS) with its integrated Linxa Connect platform, following a competitive tender process, the companies said in an announcement on November 4.
The platform combines rating, pricing, routing, billing and reporting functions. It is designed to automate processes, manage traffic according to cost and quality, and provide greater visibility across ZOI’s wholesale operations.
It will also support automated rate management, traffic monitoring, financial reconciliation and the management of bilateral agreements between telecommunications operators.
The consolidation is intended to reduce manual processes and improve coordination between commercial and operational teams, allowing ZOI to make faster decisions across its international wholesale business.
“Working with Linxa will enable us to simplify how we operate, empower our teams to make better decisions, and deliver greater value to our customers and partners worldwide,” said ZOI Chief Executive Officer Sohail Qadir.
Linxa Chief Executive Officer Simon Dodsworth described the agreement as a significant development for the company, saying the partnership would support ZOI’s digital transformation and operational efficiency.
ZOI’s Carrier and Mobility business handles more than 10 billion international voice minutes and provides roaming services across 200 countries, according to the company.
Its portfolio includes international voice traffic, messaging hubs and firewalls, international roaming, signalling hubs, mobile number portability lookup services and IPX/GRX exchange services.
The agreement adds to the technology infrastructure supporting ZOI’s wholesale operations as international telecommunications providers seek to manage growing traffic volumes and streamline commercial and network processes.
