stc, the digital transformation enabler, has been recognized by the EFQM 2025 Global Institutional Excellence a prestigious 5-Star rating from the European Foundation for Quality Management (EFQM), becoming the first Saudi company to achieve this level of recognition across all its business units and operations within the private sector in the Kingdom of Saudi Arabia. This milestone stands as evidence of stc’s institutional excellence and also makes it the first telecommunications company globally to obtain this rating under the EFQM 2025 Model, reaffirming its leadership in performance and innovation.
Mathad F. Alajmi the Group Chief Legal and Risk Officer and General Counsel, at stc, said: "This achievement goes beyond internal processes; it strengthens the trust our customers and partners place in us. By operating at a 5-star level, we ensure that our digital solutions are backed by a resilient and agile organizational culture. We remain committed to continuous improvement to support the region’s digital economy."
The EFQM model provides a comprehensive management framework used by organizations worldwide to assess operational performance. It evaluates entities against specific criteria, including strategy execution, innovation capabilities, and stakeholder value. Achieving the 5-star rating indicates that stc group’s management systems meet established benchmarks for operational efficiency and organizational resilience.
