T-Mobile announced its new Cyber Defense Center, a purpose-built facility that is designed to enable its security teams to better detect, disrupt and respond to cyber threats in real time, and its new Executive Briefing Center, a gateway for enterprise customers and partners to explore T-Mobile’s technology in action.
These two state-of-the-art facilities join T-Mobile’s existing Business Operations Center to create an integrated program for cybersecurity, innovation and resilience at T-Mobile.
The new Cyber Defense Center is the heartbeat of T-Mobile’s cybersecurity operations and an embodiment of all the investments the company has made to better safeguard customers and their data. The Executive Briefing Center serves as a gateway for enterprise customers to witness T-Mobile’s technology in real-world applications.
Cyber Defense Center
The new Cyber Defense Center is the result of T-Mobile’s significant strategic investment in proactive threat defense and continuous security improvement, and features specialized environments where security teams work together to protect customers around the clock:
Cyber Command Center — Always Watching, Always Protecting
The Cyber Command Center operates around the clock, with experts continuously monitoring real-time digital displays showing global threat maps, network flows, security alerts and more. Using advanced analytics, machine learning and years of expertise, teams have the ability to detect threats and anomalies early, stop attacks before they spread and adapt quickly as threats evolve — maintaining a constant cycle of monitoring, defense and improvement to keep customers’ data protected.
Cyber Lab — Where We Think Like the Adversary
The Cyber Lab is a dedicated space where T-Mobile’s security experts unleash innovation to try to stay ahead of adversaries. Here, teams test tools like SIM dialers, rigorously inspect hardware and software for vulnerabilities and develop creative defenses — including honeypots that safely attract cyber threats that teams can study. This space isn’t about reacting to attacks; it’s about anticipating them and fortifying defenses before risks emerge.
Incident Response War Room & Digital Forensics Room — Where Cyber Battles Are Fought
These are where T-Mobile’s cybersecurity, engineering, operations and other teams unite to act fast — analyzing threats, coordinating countermeasures and repelling bad actors when discovered and active attacks when they occur. These teams can use the War Room as a debriefing hub after a response, and the Digital Forensics Room to dissect hardware and software to learn about adversaries, understand attack vectors and strengthen future defenses.
The Cyber Defense Center also includes amenities like conference rooms, a kitchen, quiet spaces and a game room — all designed to keep teams energized, focused and ready for anything.
Executive Briefing Center
The Executive Briefing Center serves as T-Mobile’s front door for enterprise customers and partners, allowing them to experience the company’s business solutions and products firsthand. Featuring five immersive zones — Connected Individual, Connected Building, Connected Complex, Borderless Connectivity and Network & Innovation Showcase — the Executive Briefing Center demonstrates how T-Mobile’s technology solves real-world business challenges across industries.
Business Operations Center
T-Mobile’s existing Business Operations Center is its always-on command hub for network health and critical operations, ensuring resilience, reliability and continuity for customers. It serves as watchtower for retail locations, customer care and employee safety, and acts as the command center for coordinated incident and crisis response during natural disasters and other events. Data-driven dashboards and visualizations enable rapid response and decision-making to keep customers connected when they need it most.
Grand Opening Ceremony
T-Mobile will mark the official opening of the Cyber Defense Center and Executive Briefing Center with a ribbon-cutting ceremony at its Bellevue headquarters, attended by employees, customers, industry analysts and government and community officials.
Mark Clancy, SVP of Cybersecurity
Our new Cyber Defense Center is the heartbeat of T-Mobile’s cybersecurity operations and an embodiment of all the investments we’ve made to better safeguard our customers and their data. We’re not waiting for attackers to show up — we’re actively hunting them down around the clock, 24/7. Our teams think like them, experiment like mad scientists and learn from every threat to improve our defenses and give customers more peace of mind when they choose T-Mobile.
Mo Katibeh, Chief Marketing Officer, T-Mobile Business Group
We built the Executive Briefing Center to break through the noise — to give businesses a front-row seat to how innovation at T-Mobile drives real-world impact. From powering connected healthcare, to delivering mission-critical connectivity to first responders every story inside the Executive Briefing Center is rooted in a customer challenge we’ve helped solve. This is where technology transforms into business outcomes.
