Kinetic, a leading residential and business fiber internet provider across 18 states, announced a new partnership with 10T Solutions that allows it to convert copper-based telephone service in seven states to 5G wireless digital home-phone technology.
The transition of these copper landlines to digital Voice over Internet Protocol (VoIP) will enhance reliability and security, deliver greater value to customers, and unlock calling features such as voicemail, caller ID, call forwarding, and spam call protection.
Current states for this phase of this project include Alabama, Arkansas, Florida, Georgia, Kentucky, Mississippi, and Missouri.
The new offering will be available beginning today and expanded to multiple markets in a phased approach. The initial focus will prioritize customers who experience a service interruption, whether it’s due to copper theft, vandalism or some other reason, to receive digital service. There will be no changes to customers’ ability to use existing phones because of this upgrade and no charges to customers for the upgrade—just increased service reliability.
Jeff Austin, Executive Vice President and President of Shared Services
Digital home phone service will bring more reliability and better experiences for our customers. Working with 10T Solutions, we’re ensuring a smooth, well-communicated transition that maintains service continuity and positions customers for the future with products they want and need.
Jatin Garg, CEO of 10T Solutions
We’re thrilled to partner with Kinetic to help bring their customers into the future of telecommunications. The copper infrastructure is no match for today’s needs. Our multi-carrier wireless POTS replacement and FWA (Fixed Wireless Access) solutions provide a seamless and reliable upgrade, offering a future-proof network with built-in redundancy that delivers a superior experience.
