Nawras, Oman’s customer friendly communications provider, has successfully awarded 28 family members a certified ‘Project Manager’ qualification.The week long course wasdeveloped by ILX Group - the leading global provider of PRINCE2 learning, specialising in technology led and bespoke corporate learning solutions - and delivered by a team of trainers from Nawras.
During the course, Nawras family members learned vital skills including stakeholder management, risk management and quality management to assist them in their career progressionandfurther enrich the customer experience. As the dynamic communications companyturbocharges its network, Nawras is alsoensuring that its talented and dedicatedfamily memberswill be more than ready to meet the evolving needs of customers.
Faisal Al Bakri, Nawras Department Head of CEO office, said, “Nawras is constantly investing in people,providing opportunities to progress and learn new skillsso we can continue tooffer pleasingly different services and delight our customers.By offering innovative training courses, Nawras continues to show its commitment to nurturing local talentat the same time as the company is continuing to transform the communications landscape in Oman.”
Prior to the course, a series of ‘Train the Trainer’ sessions were held to prepareNawras trainersto effectively communicate and transfer the knowledge of these important project management skills.The course isstill underway and training courses will be held every week until the start of Ramadhan and will resume at the conclusion of the Holy Month.Training sessions will be rolled out to the majority of the Nawras family.
“This was a highly interactive course which gave me the opportunity to learn new project management techniques in a fun, yet practical way,” said one of the first participants, Content Specialist, MarwaSalim Al-Farsi. “I know I will now be able to handle projects in a much smoother and more productive way.”
Nawras,a Qtel Group company,puts people at the centre of everything it does andthe continuous development of its family membershelps Nawras remain customer-oriented and highly competitive. By fostering talent, the skills learned can be translated tomeet the ever changing needs of customers as the company isenriching the daily lives of people in Oman through excellent communications.
Nawras:
Omani Qatari Telecommunications Company SAOG was founded and registered in the Sultanate of Oman in December 2004. It launched its service in March 2005 as the challenger mobile operator in Oman operating under the name Nawras. Nawraswas awarded the second fixed licence in Oman in 2009, and launched its international gateway in April 2010, its corporate fixed and broadband services in May 2010, and its residential fixed and broadband services in June 2010. Since 2010 Nawras has been an integrated services telecommunications operator and is currently serving around 2 million customers across the Sultanate. Following a successful IPO, Nawras is listed on the Muscat Stock Market (MSM) under the “nwrs” ticker since 1 November 2010. Nawras is majority owned by the Qtel Group and also has a number of significant Omani shareholders which ensures that the company is strongly integrated into the Omani society. Nawras has won a number of awards including Customer Service Excellence Award in Telecom Sector 2012 from Oman Customer Care Conference, Innovation in HR Strategy 2011 from Asia’s Best Employer Brand Awards, Outstanding Leader from TMT Finance Middle East 2011, Best IPO in the Middle East from emeafinance magazine and Strategic Leadership Award from Global HR Excellence Awards 2011.
About Qtel Group:
The Qtel Group is a leading international communications company, with a significant presence in the MENA region and Southeast Asia, and having a consolidated customer base of 83.4 million as of December 2011. It operates a portfolio of brands including Qtel, Indosat, Asiacell, Wataniya, Nawras, Nedjma and Tunisiana. The Qtel Group's principle activities are mobile telephone services, broadband solutions, digital futures and fibre technologies, serving both consumer and business markets. Headquartered in Doha, Qatar, Qtel Group is ambitiously growing its global business on the basis of its insights into the needs of customers in emerging markets. Qtel Group's ultimate parent company is Qatar Telecom (Qtel) Q.S.C., whose shares are listed on the Qatar Exchange and the Abu Dhabi Securities Exchange.
For further information please contact:
Julie Amann Shaza Taher
Press Manager TRACCS Public Relations
e-mail: julie.amann@nawras.om e-mail: shaza.taher@traccs.net
+968 9510 3669 +968 9601 8881
About ILX Group plc:
ILX Group helps professionals across business and government sectors to improve organisational capability through innovative digital learning and consulting. Unlike traditional training methods, ILX digital learning programmes are made both fun and effective through the use of interactive multimedia e-learning, games and simulations across all devices including smartphones and tablet computers.
ILX has the highest levels of expertise within its software, learning and consulting divisions. The learning courses provided by ILX - including ITIL®, PRINCE2®, MSP®, MoP®, M_o_R® and BCS - are flexible and can be tailored to suit individual needs.
ILX has over 5,000 clients across 97 countries worldwide, spanning a wide range of industries including local and national governments, the public sector and commercial businesses. The company has a local presence in the UK, USA, Australia, New Zealand, Middle East, Holland, Scandinavia and South Africa, with further plans to expand into other regions such as Asia Pacific in the near future.
For more information contact:
Cara Edgington
+44 (0)1270 615660
Cara.edgington@ilxgroup.com
Source: www.nawras.om
