The Executive Vice Chairman of the Nigerian Communications Commission (NCC), Dr. Aminu Maida, has assured Nigerians of clearer services, stronger consumer protection, and a more sustainable telecommunications market as the country enters a critical phase of digital transformation.
In his New Year message to consumers, operators, and sector partners, Maida reaffirmed the NCC’s commitment to delivering better experiences for users while enabling long-term growth for industry players.
He described Nigeria’s communications sector as an essential service that now underpins almost every aspect of modern life, from family connections and business operations to education, healthcare, and economic productivity.
As the sector moves into 2026, Maida said the NCC’s central focus is improving Quality of Experience (QoE) for consumers while ensuring a fair, competitive, and investment-friendly market.
“Our shared expectation for the year ahead is simple,” he stated. “Better services that people can feel, delivered by a market that is fair, competitive and sustainable.”
Addressing the balance between consumer trust and industry sustainability, Maida said the future health of the sector depends on aligning both.
“Where services are unreliable or unaffordable, consumer trust erodes. Where operators are unable to invest sustainably, network expansion and innovation stall,” he said.
He explained that achieving the right balance creates a virtuous cycle in which trust strengthens, investment flows, innovation accelerates, and more Nigerians participate meaningfully in the digital economy.
“When this balance is right, the entire ecosystem benefits,” he noted, stressing that regulation must protect consumers while also enabling operators to grow and reinvest.
Maida added that the NCC’s 2026 agenda aligns closely with the Federal Government’s Renewed Hope Agenda and President Bola Tinubu’s ambition to build a $1 trillion digital economy by 2030.
He said a reliable, inclusive, and high-quality communications sector is a critical enabler of productivity, innovation, job creation, and global competitiveness.
“The NCC remains fully committed to playing its role in achieving this vision,” he said, adding that digital infrastructure is no longer optional but foundational to economic growth.
