Australian telecoms infrastructure provider Vocus has launched a business-focused MVNO, Vocus Mobile, which the company says challenges the major operators in the business mobile services space.
Vocus says the launch of Vocus Mobile reflects a broader shift in how businesses approach service management.
According to Vocus, it has implemented one of Australia's most advanced business mobile fleet management platforms, enabling enterprises to perform complex tasks that traditionally required lengthy phone calls or service requests with delays to action.
The platform includes direct submission of number porting for multiple services simultaneously, bulk SIM ordering, activation of hundreds of SIM cards at once and automated service cost centre allocation – capabilities that Vocus says significantly streamline enterprise mobile management.
IT teams can also configure global roaming settings across entire fleets or on individual services and receive usage alerts, which Vocus says helps to prevent bill shock – a persistent problem in enterprise mobile management.
The level of control and automation available, says Vocus, is a significant step forward for enterprise mobile management.
Vocus also says it will provide assistance to customers wishing to transition their mobile service fleet to Vocus, reducing what can otherwise be a large and complex task for IT teams to manage.
"Vocus now offers comprehensive connectivity solutions across all key business requirements – international and national fibre, private 4G/5G networks, LEO satellite and mobile," said Jarrod Nink, Chief Executive, Enterprise & Government, Wholesale & Infrastructure, Vocus.
"This isn't just about adding mobile services – it's about fundamentally changing how enterprises think about telecommunications procurement with the powerful combination of a full range of services from a single provider and digital-first service management.
"For too long, many Australian businesses have had to choose between major network operators with limited self-service fleet management tools, expensive partner-managed services or consumer MVNOs that fall short of enterprise needs.
"Vocus offers a configuration portal that is simple to use yet powerful – we give customers direct control to get things done, rather than requiring them to file a ticket and wait.”
