Page 29 - SAMENA Trends - March-April 2025

REGIONAL & MEMBERS UPDATES SAMENA TRENDS

efficiency. Through this work, we will AI-powered network observability solution, of Telco Business Development, NVIDIA,
empower telcos to reduce operational offering deep insights into network said, “The introduction of large telco models
costs and pave the way for a more agile performance for AI teams, network that understand the network language is a
and resilient network environment.” In the operations, and C-suite executives. transformational moment for the telecom
initial phase of the development, the Multi- Complementing this, the second use case, industry, helping to deliver AI-accelerated
Modal Network Operations Large Model will Proactive Network Anomaly Resolution operations. Large telco models like Tech
prioritize improving operational efficiency Hub, will be an advanced AI-powered auto- Mahindra’s new Multi-Modal Network
through “Intelligent Observability”, resolution system that will autonomously Operations Large Model — based on
introducing two critical AI-driven use detect and resolve network anomalies NVIDIA AI Enterprise — offer the foundation
cases. First, the Dynamic Network Insights such as alarms or events with zero human for creating multiple AI agents that will help
Studio will provide a unified 360-degree intervention. Chris Penrose, Vice President enable fully autonomous networks.”

Tech Mahindra and Telefónica España Partner to Enhance and Transform
Networks, Service Platforms and TV Operations

Tech Mahindra (a leading global provid- ations support across all network domains to develop and implement advanced au-
er of technology consulting and digital and service platforms, and TV services. tomation solutions integrating innovative
solutions to enterprises across industries, This comprehensive initiative is designed technologies and deliver next-generation
announced that it has reached an agree- to transform Telefónica España’s network, network & service operations. The collab-
ment with Telefónica España, the largest service platforms and TV operations while oration will focus on streamlining opera-
telecommunications provider in Spain to unifying ways of working and implementing tions and improving efficiency year on year,
enhance its network operations. Under this seamless operations across all domains. ensuring that Telefónica España delivers
strategic collaboration, Tech Mahindra will Tech Mahindra will bring its expertise in unparalleled service to its customers in an
be responsible for providing Level 1 oper- artificial intelligence (AI) and automation increasingly competitive market. Harshul
Asnani, President and Head - Europe Busi-
ness, Tech Mahindra, said, “As the telco in-
dustry navigates complex network modern-
ization and evolving consumer demands,
the need for innovative, scalable solutions
has never been greater. Tech Mahindra,
with its proven expertise in delivering digi-
tal transformation and network services, is
uniquely positioned to address these chal-
lenges with precision and agility. Together
with Telefónica España, we aim to co-cre-
ate transformative solutions that enhance
operational efficiencies, redefine customer
engagement, and set a benchmark for ex-
cellence in the telecommunications indus-
try.” Tech Mahindra has a long-standing
presence in the European market and ex-
tensive experience in delivering transfor-
mative digital solutions to global telecom-
munications enterprises. Its deep expertise
in network services, artificial intelligence
(AI), and workforce transformation has
established Tech Mahindra as a preferred
partner for numerous European telcos. This
new deal with Telefónica España, will fur-
ther strengthen Tech Mahindra’s leadership
in the region while demonstrating its com-
mitment to delivering innovative solutions
that drive meaningful business outcomes.

29 MARCH-APRIL 2025