Page 12 - SAMENA ELITE - January-May 2025
P. 12
ARTICLE
12 JANUARY-MAY 2025
Transforming
Connectivity: stc
Kuwait’s baity 5G
Home Broadband
Revolution
Mr. Abdulaziz Al-Deweesh
General Manager – Marketing
stc Kuwait
In the fast-evolving world of tele- smart home devices to work-from-
communications, stc Kuwait has home setups. baity 5G is not just about
set a new benchmark for custom- providing fast internet –
er-centric services with phenomenal During the past year, stc Kuwait has
it’s about transforming
success of our 5G outdoor unit based seen explosive growth in its customer
how customers experience
fixed wireless access service “baity base for baity 5G, establishing it
the digital world. By
5G” Home Broadband. Over the last as one of the leading services in
year, baity 5G has emerged as a the market. The company’s focus empowering individuals,
game-changer, providing house- on providing a simple, hassle- families, and businesses
holds across Kuwait with unmatched free, and reliable internet solution with cutting-edge
internet speeds, reliability, and has resonated with consumers
connectivity, stc Kuwait
seamless connectivity. This revolu- who demand nothing less than
is playing a central role in
tionary service has not only redefined excellence.
shaping the future of digital
the way our customers experience
the internet but has also earned stc Commitment to continuous lifestyles in Kuwait
Kuwait global recognition for its rapid improvement
customer growth and innovation. At stc Kuwait, we have a commitment
to continuous service improvement As an example, stc Kuwait has
A game-changer in home by proactively identifying areas streamlined the installation pro-
connectivity where customer touchpoints and cess of baity 5G, reducing the time
stc Kuwait launched baity 5G, its 5G service delivery could be enhanced. between when customers sign up for
Home Broadband service, harnessing Our company has made significant the service and when they’re con-
the power of 5G technology in order strides in improving the installation nected. This has drastically improved
to deliver an unparalleled internet process, reducing lead-to-cash customer satisfaction by ensuring
experience to users in Kuwait. times, and enhancing customer that installations are faster, more
With speeds that enable ultra-HD experience. These efforts aim to efficient, and less disruptive. Addi-
streaming, seamless online gaming, provide a hassle-free experience for tionally, the company has focused
and lightning-fast downloads, baity customers from the moment they on improving its communication with
5G has become a household favorite inquire about the service to the point customers, providing more timely
in Kuwait, powering everything from of installation and beyond. updates about the installation status
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