MTN Cameroon and Orange Cameroon have undertaken work to optimize the performance of their mobile telephone networks in the country under a directive from the Cameroon Telecommunications Regulatory Authority (ART) to improve the quality of telecom services.
In November 2022, ART sent formal notices to MTN, Orange, Viettel and Camtel for breach of their quality of service obligation following performance checks of their networks. The operators then undertook to take action to remedy the shortcomings identified. They have now planned to invest a total amount of 156 billion CFA francs in 2023 to extend network coverage and improve service quality.
