Operator Ooredoo Kuwait has partnered with Ericsson to implement Ericsson Billing across its network. The billing system upgrade has, Ericsson says, enabled 5G evolution across Ooredoo Kuwait’s network and supported it in developing competitive marketing strategies for a variety of 5G products.
Ericsson Billing has, the partners say, significantly improved Ooredoo Kuwait’s customer experiences and increased operational efficiency leading to better lead to cash (L2C). As the system implements an information security policy with centralized identity management (IDM) and transport layer security, it offers best-in-class billing security that is in line with Ooredoo Kuwait’s group security policy.
The upgrade, says Ericsson, offers Ooredoo Kuwait a low-risk, high-reward way to collect and secure revenue streams and capitalize on business possibilities in both traditional telecommunication and digital services, such as 5G and Internet of Things (IoT). It also supports Ooredoo Kuwait in reducing the total cost of ownership by optimizing system performances to increase its self-sufficiency.
Kevin Murphy, Vice President and Head of Ericsson Levant Countries and Global Customer Unit Ooredoo Group at Ericsson Middle East and Africa, says: “Being able to integrate well into complex information technology (IT) environments, the Ericsson Billing ensures smooth product and platform integration with existing components on Ooredoo Kuwait's network.”
Ericsson Billing is a part of Ericsson’s Digital Business Support Systems (BSS) portfolio that is designed to support customer-centric business operations and digital engagement, enabling operators to monetize enhanced customer experiences and support business models for existing or future innovations.
