MTN Ghana has selected Tecnotree’s digital transformation stack for B2B and B2C, allowing the operator to meet its enterprise market demand and deliver augmented customer experiences at a reduced cost.
Tecnotree’s Digital Transformation Suite features a micro-services-based architecture with built-in features for price approvals and overriding, on-boarding and monitoring of cash flow orders. The suite empowers customers with self-care features and enterprises with account management and onboarding monitoring.
Bernard Acquah, Chief Information Officer at MTN Ghana, said: “MTN Ghana strives to provide seamless and positive customer experiences enabled by faster service delivery in alignment with the upsurge of digital demand and adoption across Ghana’s Telecom Market through the implementation of Tecnotree Digital Suite 5.”
“Our innovative solutions will help MTN Ghana to address the rapidly changing consumer requirements with quick development of new service offerings to meet the demands of 5G and IoT” added Padma Ravichander, CEO, Tecnotree Corporation.