Deputy Minister for Information Communication Technology, Engineer Andrea Kundo said in the capital this week that telcos like Vodacom Tanzania Limited are doing a good job to invest in digital platforms in the market.
“The world is now on economic digitization and Tanzania is also catching up on the same. It is our responsibility to use the available communication resources to adapt to economic digitization and hence continue growing our country’s economy,” Eng Kundo said while opening a new Vodacom shop in Dodoma city.
He said that communication is a key sector in the country’s economy hence reliable communication services to customers will boost growth. “The communication sector plays a key role in economic development. I take this opportunity to commend Vodacom Tanzania for their decision to launch this shop closer to their customers in the capital,” he added.
Eng Kundo further noted that Vodacom’s new service of Tech Zone has come at the right time and called on Dodoma residents to utilise it in boosting their economic activities. “Services like these are not available in the whole country thus Dodoma residents have an opportunity as Vodacom has brought it closer to you,” the Deputy ICT Minister added.
Briefing the Deputy Minister on the new shop, Vodacom’s Corporate Affairs Director, Rosalynn Mworia said that the new facility is one of a few shops which will be receiving cheque from post-paid customers. “We know that Dodoma is the capital city, hence we decided to direct this shop to receive cheques as we know that the government mainly pays in cheques,” Mworia said.
Seconding Mworia’s observation, Vodacom’s Director of Business Unit, Linda Riwa said that the company understands the importance of investing in digital infrastructure to contribute towards economic growth.
“Our mission is to make sure that customers get our services easily and this new modern shop is one among more than 100 other country wide which offers customers all services at one stop centre,” Riwa said.
She revealed that apart from the shops, Vodacom has over 250 service desks attending customers and that the company is willing to expand its network to ensure that the whole country has modern state of the art communication facilities.
In a vote of thanks, Vodacom Tanzania’s Central Zone Head, Grace Chambua said that the telco understands the importance of communication hence the company has upgraded all of its communication towers to 3G and 4G.
“As we all know that the government has shifted to Dodoma, Vodacom Tanzania has invested in over 350 new communication towers and connected over one million new customers,” Chambua said adding that the new modern shop is part of such a massive investment.
Source: https://www.ippmedia.com/en/business/deputy-ict-minister-touts-digitization-telco-opens-shop-dodoma