Mobile operators sought assistance from the government, especially from the law enforcement agencies, to continue providing uninterrupted services to the people during the holidays because of the coronavirus outbreak in the country.
Telecom has been declared as an emergency service following the government's instructions, reports UNB.
Mobile network operators have been providing uninterrupted services across the country, said a press release.
According to notices circulated by the Cabinet Division and the Ministry of Public Administration on March 20, providers of emergency utility services such as electricity, water, gas, fire service, cleaning operations, telephone, and internet will continue providing services and keep their offices open during the holidays and shutdown.
However, in some places, officials and or representatives of the mobile network operators faced challenges from the law enforcement agencies during their official works including network management, recharge and distribution and customer service.
The Association of Mobile Telecom Operators of Bangladesh (AMTOB) has requested law enforcement agencies to communicate with their field officials so that mobile operators can provide their countrywide uninterrupted services and keep their offices open without any disruption, added the release.
Bangladesh is currently going through a 10-day shutdown from March 26 to April 4 to battle the spread of coronavirus.
As of Wednesday, Bangladesh recorded five deaths and 39 infections from the Covid-19 pandemic announced by the World Health Organization (WHO).
The fast spreading coronavirus, which was first reported in China's Wuhan, has claimed more than 16,700 lives and infected over 386,000 people across the world till date, according to Worldometer.
More than 102,000 people have recovered from the virus, which has now spread to 196 countries.
