As part of its vision to achieve e.oman strategy, the Information Technology Authority (ITA) is conducting a survey on “Measuring the Public Awareness on eGovernment Services” during the period from April 20 to 22, 2017.
The survey targets people in some selected malls and shopping centres in Muscat Governorate only (Avenues Mall, Muscat Grand Mall, Muscat City Center, and Alsahwa Park); in addition to an online survey to be published through the ITA social media accounts.
The survey target group is from age 18 and above and it is for criticizes and residents.
The survey aims to assess individuals’ awareness and usage of eServices provided by some government entities including, Ministry of Manpower, Muscat Municipality, Ministry of Health, Royal Oman Police, and Ministry of Commerce and Industry. Moreover, the survey seeks to identify the common challenges for not using eServices by individuals and their utility payment through online or mobile devices.
The survey results will be shared with the concerned organizations to help in their decision-making and future plans in this field.