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'SAMENA Daily' - News

Zain holds 8th workshop to promote VAS services

Zain, the leading telecommunications company in Kuwait, held its quarterly honoring ceremony to recognize and celebrate the efforts of its high-performing Value Added Services partners during Q4 and throughout the year 2016.

Zain Kuwait’s Wholesale and Partner Relations Director Muzamil Shaikh, along with officials from the Value Added Services Department, recognized the company’s distinguished partners for their excellent efforts in providing the highest quality VAS services to the largest family of subscribers in Kuwait. Zain is keen on offering the most advanced and competitive services to reflect the company’s leading position in the telecom sector.

During the honoring ceremony, the company also held the 8th VAS workshop, where it discussed along with its partners the latest developments and challenges faced by the Value Added Services sector, as well as the upcoming strategic roadmap to offer Zain’s customers the top quality services.

During the event, Zain recognized its top-performing partners for the year 2016, including Numbase Limited for achieving Zain’s VAS net revenue, and One Global for achieving overall performance and the least amount of complaints, and Media Phone Plus for achieving Zain’s Bulk SMS revenues, and Qanwat for achieving Sam3ni service performance, as well as Beecell for achieving best account manager.

As for the fourth quarter for 2016, Zain recognized Numbase Limited for achieving Zain’s VAS net revenue, as well as Concept for achieving best technical support team.

Zain prides the strategic partnership it has with its Value Added Services partners, and is keen on recognizing their performance on a quarterly basis to shed light on their efforts to offer the best products and services to its customers.

Zain’s relationship with its partners and authorized distributers is based on a strategy that aims at providing the highest levels of customer service and the most competitive offerings in the telecom sector. Zain encourages its VAS partners to maintain their performance and continue offering the best services and products to its customers.



Source: https://www.zawya.com/mena/en/story/Zain_recognizes_Value_Added_Services_partners_and_holds_8th_workshop-ZAWYA20170315105314/

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