Accurate tracking of billing hours will maximize proï¬tability. Anyone that bills by time, lawyers, consultants, accountants, engineers, and others lose revenue because they do not have verifiable records of the time spent with clients, especially when mobile. Account codes can ensure all client billings are documented by date and time duration. All client-related phone activity is captured in the ESI VIP Call Folders.
Shawn Guenther, product manager at ESI-Estech, and Gary Audin discuss this and other capabilities of the ESI products and services at ITExpo Las Vegas in this podcast recording. Another valuable feature is the powerful dashboard available for managing the QoS of calls with the ESI IP PBX displaying MOS for each call. This allows proactive rather than reactive efforts to be realized resolving call quality issues.
ESI (Estech Systems, Inc.) designs and manufactures high-performance phone systems for businesses and organizations. ESI uses advanced technology to design IP and digital communications systems that integrate built-in capabilities, advanced features and highly differentiated applications into flexible products that are easy-to-use use and keep employees productive. ESI has sold over 250,000 business communications systems through hundreds of factory-trained Certified Resellers. The ESI market is focused on organizations that commonly have 100 or less extension at a site.
