Page 7 - SAMENA Trends - January 2020
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POSITIONING THE KINGDOM OF BAHRAIN AMONG THE LEADING DIGITAL ECONOMIES  SAMENA TRENDS

        services and to allow them to make well-  reviewing, updating, and improving the   TRA,  throughout 2018, undertook a
        informed decisions.                  telecommunication regulatory framework,   number  of initiatives geared  towards
        Ubiquitous Broadband                 and maintaining proportionate focus   facilitating the deployment of state-of the-
        Initiatives undertaken to ensure that   where necessary.                 art technologies for the ultimate benefit of
        broadband services of  high quality  and
        competitive prices are available to all local   As  the  Kingdom  of Bahrain moves towards the  next
        stakeholders.                           era of  telecommunications,  TRA sets  the  stage  for  5G
        Security and Cyber Safety
        Initiatives that support a safe and secure   implementation. A 5G Working Group chaired by TRA was
        telecommunications     infrastructure   established,  for  developing  and  implementing  the  action
        to  deliver highly  reliable Electronic
        Communication Services.                 plan for the introduction of 5G commercial mobile networks
        Efficient Regulator                     in Bahrain.
        Initiatives that adapt, enhance, and update
        the framework, processes and tools used  Achievements                    consumers. The highlight of TRA’s efforts
        by the Authority in the implementation of   2019                         in this direction, was  the development  of
        its duties.                          •  TRA wins GCC Best Employer Brand   a new regulatory framework underpinning
                                               Award                             the separation of  Batelco and the
        Dynamic & Effective Regulatory Framework  •  TRA’s project  for Batelco’s separation   deployment of the National  Broadband
        Initiatives undertaken to adapt regulations   wins best regulatory initiative in MENA   Network (NBN) supported through a single
        over time,  with the  aim of continuously   for 2019                     fibre network – a key NTP4 objective.
                                             2018
           The  TRA is constantly            •  TRA awarded “Finance Team of the Year   The  TRA has also developed  regulations
                                                                                 aimed at  regulating the deployment
                                               – Public Sector”
           reviewing  its  regulations       •  TRA wins “Excellence in HR – Employer   of new telecommunications  towers –
           and  framework  based on            of the Year” award                a  most  important  component  of the
           a number  of principles           •  TRA wins CommsMEA’s  “Regulatory   telecommunications  infrastructure; and
                                                                                 rectify  the  existing ones  in accordance
                                               Initiative of the Year” Award
           including  consumer  prot-        2017                                with international best practices, focusing
           ection and fostering comp-        •  TRA wins Best Nationalization Initiative   on both  the functionality  and aesthetics.
                                               in GCC
                                                                                 The  regulation also encourages sharing
           etition.  Initiatives include     •  TRA  awarded  “Employer of the  Year –   of towers among operators, thus ensuring
           regulating  bulk  messages          Public Sector”                    there is no unnecessary multiplicity of the
           and  monitoring  quality          •  CIOS  Award – Top 100  Cyber Security   towers.
                                               Leader in the Middle East
           of      telecommunications                                            As the Kingdom of Bahrain moves towards
           services.                         Guided   by  the   Fourth  National  the next  era  of  telecommunications, TRA
                                                                                 sets the  stage  for 5G implementation.
                                             Telecommunications  Plan  (NTP4), the
                                                                                 A 5G Working Group  chaired by  TRA
                                                                                 was  established, for developing and
                                                                                 implementing  the action plan for the
                                                                                 introduction  of 5G commercial mobile
                                                                                 networks in Bahrain.
                                                                                 Aimed  at  empowering  consumers and
                                                                                 ensuring  that  they  receive the  best-in-
                                                                                 breed services, TRA published an updated
                                                                                 Quality  of Service (‘QoS’) Regulation
                                                                                 applicable  to licensed  operators  in the
                                                                                 Kingdom. The updated  QoS  Regulation
                                                                                 sets out renewed key QoS targets for
                                                                                 licensed operators to achieve in delivering
                                                                                 services to consumers.


                                                                                 Building on its commitment to constantly
                                                                                 improve consumer experience, a new
                                                                                 ‘Consumer  Dispute  Regulation’  was
              TRA’s Project for Batelco’s Separation Wins Best Regulatory Initiative in MENA for 2019

                                                                                                     7    JANUARY 2020
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